Charlottesville Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://charlottesvillesolutions.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
This Privacy Policy applies solely to information collected through this Site and does not apply to information collected offline or through third-party websites.
1. Information We Collect
a. Personal Information You Voluntarily Provide
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Information submitted through contact forms, inquiry forms, or newsletter sign-ups
You may visit our Site anonymously; however, certain features may require you to provide personal information.
b. Automatically Collected Information
When you visit the Site, we may automatically collect certain non-personally identifiable information, such as:
- Internet Protocol (IP) address
- Browser type and version
- Device information
- Pages visited and time spent on the Site
- Referring website addresses
This information is used for analytics, site administration, and to improve user experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to inquiries and provide requested services
- To communicate with you, including sending emails or follow-ups you have requested
- To improve our website, services, and user experience
- To administer newsletters or marketing communications (you may opt out at any time)
- To analyze website usage and trends
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance functionality and analyze website traffic.
Cookies may be used to:
- Remember user preferences
- Understand how visitors interact with the Site
- Improve performance and usability
You may choose to disable cookies through your browser settings. Disabling cookies may affect some features of the Site.
Third-party service providers (such as analytics providers) may also place cookies on your device when you visit the Site.
4. Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing users (such as website hosting, analytics, or email services), provided those parties agree to keep this information confidential.
We may also disclose information when required to do so by law, court order, or governmental authority, or when necessary to protect our rights, property, or safety.
5. Third-Party Links
Our Site may contain links to third-party websites. These third-party sites have independent privacy policies, and we have no responsibility or liability for their content or practices. We encourage users to review the privacy policies of any third-party sites they visit.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information provided below. We will respond in accordance with applicable law.
We do not discriminate against users for exercising their privacy rights.
9. Children’s Information
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).
If you believe that a child under 13 has provided personal information on our Site, please contact us, and we will promptly remove such information from our records.
10. California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA:
- Users may visit our Site anonymously
- This Privacy Policy is accessible from our homepage
- Users will be notified of any privacy policy changes on this page
- Users may contact us to request changes to their personal information
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, the “Last Updated” date at the top of this page will be revised accordingly.
Continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Relationship to Legal Terms
This Privacy Policy should be read in conjunction with our Legal Terms and Disclaimers, which govern your use of this Site and its content.
👉 LEGAL
13. Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
👉 CONTACT
